Long Road Fitness LLC

Terms of Service

Terms governing use of the Long Road Fitness app and related services.

Effective August 6, 2026

These Terms of Service ("Terms") are a binding agreement between you and Long Road Fitness LLC ("Long Road Fitness," "we," "us," or "our"). By selecting the acceptance checkbox, creating an account, or using the Services, you agree to these Terms and acknowledge our Privacy Policy.

1. Eligibility and Accounts

You must be legally able to enter this agreement. You must provide accurate account information, protect your credentials, and promptly tell us about suspected unauthorized access. You are responsible for activity under your account.

2. Consumer Fitness and Wellness Service

The Services provide fitness, nutrition, progress-tracking, wellness-log, and AI-assisted educational tools. They are designed for general consumer wellness and are not medical care, a medical device, emergency service, diagnosis, treatment, prescription, physical therapy, or substitute for a qualified professional.

3. Safety and No Medical Advice

Exercise and dietary changes involve risk, including injury, illness, allergic reaction, and other adverse outcomes. Consult a qualified healthcare professional before beginning or changing a program, particularly if you have a condition, injury, symptoms, pregnancy, dietary risk, or take medication. Stop activity and seek appropriate care if you feel unsafe or experience concerning symptoms. Do not use the Services for an emergency; contact local emergency services.

Medication, supplement, condition, and laboratory features organize information you enter. They do not verify safety, interactions, dosing, diagnoses, or clinical meaning. Food and recipe information may be incomplete and cannot guarantee the absence of allergens or cross-contamination.

4. AI-Generated Content

Some content is generated with artificial intelligence. AI output may be inaccurate, incomplete, inconsistent, or unsuitable for you. You remain responsible for deciding whether to follow a recommendation and for using appropriate judgment, equipment, form, supervision, and professional advice. The Services do not guarantee that AI will identify every safety issue or that a generated plan will produce a result.

5. Your Content and Instructions

You retain ownership of information, photos, messages, and other content you submit. You grant Long Road Fitness a limited, non-exclusive license to host, process, reproduce, and transmit that content only as necessary to operate, secure, improve, and support the Services and as described in the Privacy Policy. You represent that you have the right to submit the content and that it does not violate law or another person's rights.

6. License and Intellectual Property

Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable license to use the Services for your own lawful, noncommercial use. The Services, software, branding, designs, exercise and coaching systems, and other Long Road Fitness materials are owned by us or our licensors and protected by intellectual-property law. No rights are granted except as expressly stated.

7. Acceptable Use

You may not:

  • Use the Services unlawfully, fraudulently, to harm others, or to provide unlicensed medical services.
  • Access another person's account or attempt to bypass authentication, security, rate limits, or plan safeguards.
  • Reverse engineer, scrape, copy, resell, or exploit the Services except where law expressly permits.
  • Upload malware, unlawful content, or content that infringes privacy, publicity, or intellectual-property rights.
  • Use automated systems in a way that burdens, disrupts, or damages the Services.

8. Third-Party Services and Content

The Services rely on third-party infrastructure, AI, nutrition data, app platforms, and communication services. Third-party data, including food and recipe information, may be inaccurate or unavailable. Your use of Apple, Google, or other third-party services may also be governed by their terms. Long Road Fitness, not Apple or Google, is responsible for the Services and support to the extent required by applicable law.

9. Plans, Availability, and Changes

We may add, modify, suspend, or discontinue features, generated plans, or the Services. We do not guarantee continuous availability, preservation of every generated recommendation, or compatibility with every device. We may establish reasonable usage limits to protect users and systems.

10. Suspension and Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate access for a violation of these Terms, unlawful or unsafe use, security risk, nonpayment if paid services are introduced, or when necessary to protect the Services or others. Provisions that by their nature should survive will survive.

11. No Guaranteed Results

Individual results vary. We do not promise weight loss, muscle gain, improved health, athletic performance, adherence, or any other outcome. Measurements and projections are estimates and can be affected by inaccurate inputs, device variation, hydration, physiology, and factors outside the Services.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." LONG ROAD FITNESS DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, SAFETY, AND AVAILABILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY TO YOU.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LONG ROAD FITNESS LLC AND ITS MEMBERS, OFFICERS, CONTRACTORS, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF DATA, PROFITS, GOODWILL, OR OPPORTUNITY. OUR TOTAL LIABILITY ARISING OUT OF THE SERVICES WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID LONG ROAD FITNESS IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY WHERE PROHIBITED BY LAW.

14. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold Long Road Fitness LLC harmless from claims, losses, and expenses arising from your unlawful use of the Services, your submitted content, or your material violation of these Terms. This does not require indemnification for our own unlawful conduct.

15. General Terms

These Terms and the policies incorporated by reference are the entire agreement regarding the Services. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will remain effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a reorganization, financing, or transfer of the Services. Applicable law determines governing law and venue until an express jurisdiction is stated in an updated version.

16. Changes and Electronic Communications

We may update these Terms. If a change is material, we will provide notice and request renewed acceptance when required. You consent to receive account, policy, security, and service communications electronically.

17. Contact

Long Road Fitness LLC

Email: support@longroadfitness.com