Terms of Service

You must be legally able to enter this agreement. You must provide accurate account information, protect your credentials, and promptly tell us about suspected unauthorized access. You are responsible for activity under your account.

The Services provide fitness, nutrition, progress-tracking, wellness-log, and AI-assisted educational tools. They are designed for general consumer wellness and are not medical care, a medical device, emergency service, diagnosis, treatment, prescription, physical therapy, or substitute for a qualified professional.

Exercise and dietary changes involve risk, including injury, illness, allergic reaction, and other adverse outcomes. Consult a qualified healthcare professional before beginning or changing a program, particularly if you have a condition, injury, symptoms, pregnancy, dietary risk, or take medication. Stop activity and seek appropriate care if you feel unsafe or experience concerning symptoms. Do not use the Services for an emergency; contact local emergency services.

Medication, supplement, condition, and laboratory features organize information you enter. They do not verify safety, interactions, dosing, diagnoses, or clinical meaning. Food and recipe information may be incomplete and cannot guarantee the absence of allergens or cross-contamination.

Some content is generated with artificial intelligence. AI output may be inaccurate, incomplete, inconsistent, or unsuitable for you. You remain responsible for deciding whether to follow a recommendation and for using appropriate judgment, equipment, form, supervision, and professional advice. The Services do not guarantee that AI will identify every safety issue or that a generated plan will produce a result.

You retain ownership of information, photos, messages, and other content you submit. You grant Long Road Fitness a limited, non-exclusive license to host, process, reproduce, and transmit that content only as necessary to operate, secure, improve, and support the Services and as described in the Privacy Policy. You represent that you have the right to submit the content and that it does not violate law or another person's rights.

Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable license to use the Services for your own lawful, noncommercial use. The Services, software, branding, designs, exercise and coaching systems, and other Long Road Fitness materials are owned by us or our licensors and protected by intellectual-property law. No rights are granted except as expressly stated.

You may not:

The Services rely on third-party infrastructure, AI, nutrition data, app platforms, and communication services. Third-party data, including food and recipe information, may be inaccurate or unavailable. Your use of Apple, Google, or other third-party services may also be governed by their terms. Long Road Fitness, not Apple or Google, is responsible for the Services and support to the extent required by applicable law.

Long Road Pro may be offered as an automatically renewing monthly or annual subscription through Apple, Google, or another authorized app store. The store controls the localized price, taxes, billing period, transaction, introductory-offer eligibility, renewal, cancellation, plan changes, and available refund process. Information shown by the store at confirmation controls if it differs from general copy in the Services.

A free trial or other introductory offer is available only when the store determines that your store account is eligible. Unless you cancel through the store before the trial or current billing period ends, the subscription automatically renews at the store-displayed price and interval. Canceling stops future renewal but normally preserves access through the paid or trial period already shown by the store. Deleting your Long Road account or uninstalling the App does not cancel a store subscription.

Use your store account to manage or cancel a subscription, change plans, request an available refund, or restore a qualifying purchase. Long Road does not receive your full payment-card details. Subscription access may end when the applicable trial, paid period, billing-retry period, refund, revocation, or other store entitlement ends.

We may provide selected people with complimentary Long Road Pro access. Complimentary access is personal to the verified Long Road account that receives it, is non-transferable, has no cash value, and may not be sold, shared, or exchanged. It is not an Apple or Google purchase, subscription, trial, gift card, or offer code and has no billing or automatic renewal.

Complimentary access may have no scheduled expiration, but it remains available only while Long Road Fitness continues to provide the applicable Services. We may correct or revoke it for mistake, fraud, misuse, ineligibility, a material violation of these Terms, or as otherwise permitted by law. Complimentary access does not cancel, extend, refund, or otherwise modify a store subscription. If you later start a paid subscription, the store terms and charges apply to that purchase.

We may add, modify, suspend, or discontinue features, generated plans, or the Services. We do not guarantee continuous availability, preservation of every generated recommendation, or compatibility with every device. We may establish reasonable usage limits to protect users and systems.

You may stop using the Services and delete your account at any time. We may suspend or terminate access for a violation of these Terms, unlawful or unsafe use, security risk, nonpayment, loss of a valid entitlement, or when necessary to protect the Services or others. Provisions that by their nature should survive will survive.

Individual results vary. We do not promise weight loss, muscle gain, improved health, athletic performance, adherence, or any other outcome. Measurements and projections are estimates and can be affected by inaccurate inputs, device variation, hydration, physiology, and factors outside the Services.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." LONG ROAD FITNESS DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, SAFETY, AND AVAILABILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LONG ROAD FITNESS LLC AND ITS MEMBERS, OFFICERS, CONTRACTORS, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF DATA, PROFITS, GOODWILL, OR OPPORTUNITY. OUR TOTAL LIABILITY ARISING OUT OF THE SERVICES WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID LONG ROAD FITNESS IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY WHERE PROHIBITED BY LAW.

To the extent permitted by law, you agree to defend, indemnify, and hold Long Road Fitness LLC harmless from claims, losses, and expenses arising from your unlawful use of the Services, your submitted content, or your material violation of these Terms. This does not require indemnification for our own unlawful conduct.

These Terms and the policies incorporated by reference are the entire agreement regarding the Services. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will remain effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a reorganization, financing, or transfer of the Services. Applicable law determines governing law and venue until an express jurisdiction is stated in an updated version.

We may update these Terms. If a change is material, we will provide notice and request renewed acceptance when required. You consent to receive account, policy, security, and service communications electronically.

Long Road Fitness LLC

Email: support@longroadfitness.com